Refunds and Returns
If you are a UK customer you have a statutory right to cancel your order within 14 days of receipt of goods. If you wish to exercise your right to cancel you must email us at firstname.lastname@example.org, call us on 01354 692989 or write to us and return the products to:
World of detailing Ltd
All items returned must be unused, in the original packaging and in a saleable condition.
The exceptions to this rule are:
1. Kipor Generators which have been filled with oil and petrol
2. Bulldog Security products purchased by wrong fitment type
All returns ordered incorrectly should be returned at your cost, please include a copy of your order and contact information stating if you require a refund, exchange or replacement. We strongly advise using an insured postal service when returning goods back to us.
If in the unlikely event that any goods are found to be faulty, we will be happy to send you a replacement as soon as possible. We will arrange collection of the original goods which must be returned within 30 days of receipt.
We do our very best to ensure that your order is supplied correctly, if this is not the case please advise us within 48hrs of receiving your goods. Call our dedicated team on 01354 692989 or e-mail us at email@example.com. We will dispatch the correct goods as soon as possible and arrange collection of the incorrect goods.